“RBI Imposes Stringent Restrictions on Paytm Payments Bank: What It Means for Customers”:
On Wednesday, the Reserve Bank of India (RBI) implemented strict limitations on the operations of Paytm Payments Bank Ltd (PPBL) citing supervisory concerns. The central bank has curtailed PPBL from accepting new deposits and conducting credit transactions across its range of services. These directives, authorized under section 35A of the Banking Regulation Act, 1949, follow a thorough examination of the payment bank’s practices and compliance status.
“RBI’s Continued Oversight: Uncovering Issues and Taking Action Against Paytm Payments Bank”:
In response to an earlier instruction dated March 11, 2022, the RBI had instructed Paytm Payments Bank to cease the onboarding of new customers. Following thorough system audits and compliance validations conducted by external auditors, subsequent reports uncovered “ongoing non-compliances and significant supervisory concerns within the bank,” as stated in the RBI’s announcement. This discovery led the central bank to implement additional supervisory measures.
Limitations on Paytm Payments Bank:
- As of February 29, Paytm Payments Bank is restricted from accepting fresh deposits, credit transactions, or top-ups in any customer accounts or linked instruments.
- Following the same deadline, Paytm Payments Bank is mandated to discontinue all banking services beyond basic account access.
- The RBI has explicitly prohibited the bank from providing fund transfer services, including through India’s widely used Unified Payment Interface (UPI) facility.
Allowed on Paytm Payments Bank:
- Paytm Payments Bank is permitted to deposit interest, cashback, or refunds directly into customer accounts.
- Existing customers have the freedom for unrestricted withdrawal or utilization of their balances across a range of accounts and instruments. This includes savings bank accounts, prepaid instruments, FASTags, and National Common Mobility Cards (NCMC).
Payments banks have the authority to accept small deposits, capped at 200,000 Indian rupees. While they are not allowed to directly engage in lending, they can facilitate and promote loan products.
Paytm Payments Bank, affiliated with the listed entity One 97 Communications Ltd, where One 97 Communications holds a 49% stake, is affected by regulatory directives. These directives include the obligatory discontinuation of nodal accounts linked to One 97 Communications Ltd and Paytm Payments Services Ltd. by February 29.
Paytm Payments Bank is tasked with resolving all outstanding transactions and nodal account obligations initiated on or before February 29 by March 15.
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